Hawks Cay Resort Job Listings
Available positions at Hawks Cay Resort on Duck Key, FL.
Open Positions at Hawks Cay
Massage Therapist (FT & PT & FT Seasonal)full time
Must be a “problem solver,” capable of quickly and efficiently resolving staff complaints regarding product or service, rates, and personnel performance standards.
Must be totally knowledgeable regarding the source and location of all supplies and inventory, and for maintaining adequate levels of supplies to conform to revenue opportunities while maintaining operating and budgetary integrity.
Be diligent in maintaining condition, cleanliness, and maintenance of spa facility, treatment rooms, grounds and back of house areas. Keep accurate records of warranties and work in progress. Maintain a daily log of facility safety and cleanliness checks.
Help to coordinate the scheduling of work staff required for Treatment Rooms.
Collaberate to develop revenue enhancing and cost saving strategies and present to Spa Supervisor for review.
Collaberate to implement strategies for massage and treatment options in off – spa locations to maximize revenue and increase exposure.
Be totally knowledgeable in the resort’s Spa’s and other Emergency procedures, to include the review of action to be taken, including evacuation plans, in case of Fire, Bomb Threat, or Natural Disaster, and action to be taken in regard to other incidents, such as rape, robbery, burglary, or medical emergency and to ensure that all subordinate staff are fully trained and capable of responding according to resort policies and procedures.
Take the necessary precautions to safe-guard at all times the resort’s funds, records, and equipment entrusted to the departments in his/her area of responsibility.
Acts as a leader in the absence of the Spa Supervisor and maintains established guidelines.
Currently licensed in massage therapy. Florida licensed preferred. Applicants should have two to three years of experience in a customer service capacity in high-end Spa. Newly licensed will be considered. Additional requirements include excellent oral and written communication skills and excellent organizational skills. The ability to graciously deal with the general public (resort guests, staff, and visitors) in a warm, friendly and courteously is essential. Demonstrated, capable leadership is essential. Show Full Listing
Maintenance Engineerfull time
Must be capable of performing repairs to electrical systems, appliances, house wiring and air-conditioning systems, switches, fixtures and motors.
Must be capable of making repairs on plumbing fixtures, piping, drains, sanitary systems and cisterns.
Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment and other miscellaneous equipment that exists in the resort.
Should have a professional knowledge of carpentry and painting.
Keeps records as required by company policy and procedure, or assists the Chief Engineer in record keeping related to preventive maintenance and work performed. Maintains logs on the various aspects of operation of systems as directed.
Assists in work and safety training programs, may function as the safety advisor for the maintenance department.
High School graduate, preferably with some college or technical training. Individuals that have graduated from an accredited educational institute or technical school, or that have completed training courses in repair and maintenance in air conditioning, electricity and plumbing will be given preference for this position. Education should include three or more years of mathematics and at least two years of English language.
Must must be completely service-oriented and capable of dealing with the public in a warm, friendly and courteous manner at all times. He/she must be capable of dealing with guests in an effort to resolve complaints quickly and efficiently, providing the highest degree of service possible.
Individual should have at least two years prior experience or five or more years experience in general maintenance with a large company, institution, military organization or similar facility. Prior experience in the hospitality industry is a definite plus.Show Full Listing
Housekeeping Attendantfull time
Report in; obtain room assignment sheet—noting any special instructions or VIP information—and room master key or room keys.
Check cart and caddy(s) to ensure proper and adequate supplies are available to begin cleaning rooms; proceed to first room.
If a "DO NOT DISTURB" (Privacy Please) sign is on the door, do not try to enter room unless otherwise instructed by Supervisor or Manager. Otherwise, knock on door and say "Housekeeping" wait a few seconds - then repeat procedure. If no answer:
a) Open door and turn on light.
b) Position room attendant cart with open side facing room. Remove caddy and vacuum and enter room.
c) Open drapes, turn on all lights, check A/C and TV, and balcony or patio.
d) While moving around room, collect trash, empty ash trays (be sure any fire is out) into waste baskets. Empty wastebaskets into trash bag on cart.
e) Place ash trays, glasses, ice buckets and empty waste baskets in bathroom to be washed.
f) If food trays are in room, cover tray with napkin and place in entrance foyer.
g) Return to cart, gather supplies and bring into unit.
h) Strip beds, collect soiled linen and terry; carry all soiled linen and terry to cart and place in linen bag on cart.
i) Clean bathtub, shower area, bathroom walls and doors, vanity sink, mirrors, toilet. Replace room supplies and amenities; clean bathroom floor (be sure to remove, clean and replace sink stoppers).
j) Make bed(s), clean and dust room furniture and fixtures, closet, and patio or balcony, connecting doors, sliding glass doors and tracks, and access door.
k) Vacuum carpet, adjust drapes, spray room deodorizer (work your way from farthest corner of room to entry door).
l) Return caddy and vacuum to cart; turn-out lights, close and lock door.
m) Record room status on room assignment sheet, noting any repair and maintenance needs; proceed to next room.
Upon completion of room assignments, return cart to designated closet; remove linen and trash bags (soiled linen goes to laundry, trash to dumpster), clean cart and restock with supplies for next day, wait for Supervisor to arrive and sign off on daily assignment sheet.
Turn-in assignment sheet and keys to Housekeeping Office. Perform any extra or special duties assigned by Supervisor or Manager.
Some requirements:Show Full Listing
Although a complete high school education is not a requirement for this position, employment and advancement prospects are much brighter for high school graduates. Education should include at least two years of English language and two years of mathematics. The ability to communicate clearly with Resort guests and staff members is essential. Room attendants should be neat, clean, well-groomed, and be capable of establishing a rapport with our guests in a warm, friendly and courteous manner at all times.
Pool Attendantfull time
Assure cleanliness and organize the Family and other pool decks and the Beach Lagoon area
Cleaning, maintaining and repairing patio equipment including chairs, umbrellas and beach tables
Issuing and inventorying pool towels
Responsible for maintaining a warm, friendly and courteous attitude with our customers, guests and staff at all times
Show Full Listing
Applicants for this position should practice good grooming, be tactful and have a good rapport with people, and a genuine concern for the well-being of our guests. Be a team player and provide legendary service. Lifeguard Cert. is preferred.
Administrative Assistant - Guest Communications (Marketing Office)part timeAssists Marketing Director with all office tasks, including, but not limited to Guest Correspondence and Guest Relations.
Must be a high school graduate, preferably with some college or technical training. Education should include at least two years of mathematics and three years of English language. Technical or professional expertise should include the ability to type 50 or more correct words per minute and the ability to take shorthand at the minimum rate of 120 words per minute. Computer knowledge should include experience in word processing. Excellent oral and written communication skills and organizational abilities are essential.
Prior experience should include a minimum of five years of general secretarial experience and two years of experience as an executive secretary and/or office manager. Individuals with prior hotel or resort experience will be given preference.
Marketing Communications Coordinator:
Person with college degree with emphasis on, or major in, public relations/communications or equivalent education with experience. Must have a working knowledge of computer systems. Must give attention to detail and follow through. Excellent written and oral communication skills are essential, as well as good organizational skills.
Show Full Listing
IT Specialistfull time
Installing, maintaining, resolving computer hardware issues & printers
Assist the IT manager on issues related to network equipments and servers
Provide day to day support for software/hardware issues to end users
Maintaining and monitoring inventory of IT equipment
Available to work in a 24hr, 7days a week environment and willing to work on call in the rotation schedule of the department
Report to IT manager and follow work duties as assigned by the IT manager
Minimum 1 or 2 years experience in computer systems
Knowledge of Windows XP, Office 2003
Basic knowledge of Windows Servers
Understand LAN/WAN networks utilizing TCP/IP protocol, Citrix experience a plus
Ability to organize and prioritize work orders and meet deadlines
Work with suppliers and vendors as needed
Effective organization and communication skills
Willing to learn and being a team playerShow Full Listing
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